NY Manual
SHP Manual

SHP Provider Manual
2.4 Non-English Speaking Members | 3.1 Care Management

2.5 Impaired Members

In compliance with Americans with Disabilities Act (ADA) requirements, Senior Health Partners accommodates visually impaired and hearing impaired members. Contracted providers are also expected to meet the needs of Senior Health Partners members. If you need assistance, please contact (800) 633-9717.